What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If I cancel my subscription can I still access existing forms & files etc? Or do I have to remove it all from the account first?

    Asked by renewnewcastle on November 12, 2012 at 05:17 PM
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    JotForm Support

    Answered by Mike_T on November 12, 2012 at 05:27 PM

    Thank you for contacting us.

    Even when you cancel your Premium account subscription, you will not lose any of your forms or your data. You have 50.92MB files on your account, and you can leave them as we have a 100MB limit for Free accounts.

    Also, you will be able to upgrade/downgrade your account at any time.

    If you need any further assistance, please let us know. We will be happy to help.