What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I login?

    Asked by guest_23167952125050 on November 12, 2012 at 10:08 PM

    While viewing form submissions, the display switched to the "new" version and I was logged out.  I switched to the "classic" view and the login block was missing from the bottom.  I went to the support page and the login wouldn't work there either.

    Please help!

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    JotForm Support

    Answered by mliz on November 12, 2012 at 10:52 PM


    Your post appeared as a guest account, can you provide a form which you have created so that we can look up the account used? It would also be appreciated if you can give us your JotForm username or email address so that we can do a search.

    We'll await for your response.