What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My enquires aren't coming through, please explain why not

    Asked by davespinkphotography on November 13, 2012 at 04:46 AM


    I have two forms this one appears unactive but still lets people fill it out 

    Page URL:

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    JotForm Support

    Answered by Welvin on November 13, 2012 at 04:53 AM


    Please try to set your form notifications sender email to noreply@jotform.com

    And, please Whitelist Jotmails IP Addresses: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses


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    Answered by Gavin  on January 26, 2017 at 07:33 AM

    Seems to be a common problem, any advice with regards to the below web site?