Help I can't access my forms any longer...

  • Profile Image
    Qiten
    Asked on November 13, 2012 at 06:54 PM

    Hello I am trying to put the final touches on my form prior to releasing it to my teams and now I can't access it.  Please help me figure out what the issue is.  I can see the form but when I attempt to edit it times out...

    Thanks,

    Dave

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    jonathan
    Answered on November 13, 2012 at 07:26 PM

    Hi Dave,

    There seems to be some network slow down issue at the moment.. but it should normalize in  while.

    One thing you can try now is to refresh the browser.. try log out of JotForm, close the browser , clear cache , then log back in.

    Please inform us if you continue to experience this issue.

    Thanks.

  • Profile Image
    Qiten
    Answered on November 14, 2012 at 09:09 PM

    Thanks for the awesome support...guess it was a network issue as you said.  Had me panicking for a bit. Everthing is good now...

    Dave

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    Welvin
    Answered on November 14, 2012 at 09:44 PM

    Hi Dave,

    We're glad that all were fine now. Please let us know if you encounter the same issue again or if you have questions with related to your forms.

    Thank you.