error on query: UPDATE 'form_expiration'

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gjcrook
Asked on November 13, 2012 at 07:20 PM

I'm getting an error on my form & I don't understand why.

error on query: UPDATE 'form_expiration'

Error returned: Lock wait timeout exceeded; try restarting transaction

form 23176638855970

I do have an expiration date on the form, 2012-12-02 23:59. It is a form to take orders for a product & the order deadline is December 1st. It seems okay on the website I have it embedded in, but I'm getting this error at JotForm while editing it. I just want to make sure it's okay.

Thank you!

Page URL:
https://sites.google.com/site/jessicap2pfundraiser/butter-braid-order-<br/>form
JotForm Support

jonathan
Answered on November 13, 2012 at 07:37 PM

Hi,

We are experiencing a bit of network slowdown on certain location. But everything should normalize in while (if it haven't yet on your end). But I can see your form on your website fine btw.

Please do inform us if this issue persists even at a later time already.

Thanks.