What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    form is no longer generating folders in my google drive!!!!

    Asked by energybilldr on November 13, 2012 at 10:48 PM

    I really need to find out what is going on and how to fix this.....Please help.

     

    Form is called "106 Greenway Data Collection Form"    

    Page URL:
    http://energyprosupport.com/106-gw-data-collect.html

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    JotForm Support

    Answered by idarktech on November 14, 2012 at 03:18 AM

    Hi,

    I just submitted a test submissions using your form with files attached on it, can you please confirm if it is still not generating folders on your gdrive?

    Also, I just visited your page and the form isn't working well. I am pretty sure it is having conflict with your existing site scripts because the required field checks isn't working. In order to fix this, you have to re-embed your form using iframe embed code.

    If the gdrive issue still persist, try re-integrating your form with it. Just remove the integration and re-integrate it with GDrive.

    We'll await your updates. Thanks!

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    Answered by energybilldr on November 14, 2012 at 02:04 PM

    ok.  I have made the changes you said about Iframe for all of my forms.  Can you go through and retest to see if they are making it?  Thanks

     

    Also, you test earlier went through but I had to make changes to the integration so please do another test run....

     

    Thanks,

    Wade

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    JotForm Support

    Answered by NeilVicente on November 14, 2012 at 02:29 PM

    Wade,

    I have test-submitted your form just now. Can you please check if the problem with Google Drive integration still persists?

    Regards

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    Answered by energybilldr on November 14, 2012 at 02:30 PM

    Thanks!  your test submission made it and we are working again.

     

    Thanks!

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    JotForm Support

    Answered by NeilVicente on November 14, 2012 at 02:31 PM

    That's good to know. Feel free to contact us again if you come across any other issues.

    Have a great day. Cheers!