Can I cc other people on the reply form?

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    missyk
    Asked on November 14, 2012 at 05:27 AM

    Hi, I have the main email contact to send enquiries to, can I also add 2 other email addresses?

    Thank you

    Karen

  • Profile Image
    NeilVicente
    Answered on November 14, 2012 at 05:45 AM

    Hello Karen,

    After checking, I found out that your form Pop-up Cosmetics Contact Us is already configured to send notifications to multiple recipients. Are you having issues receiving them?

    If you're trying to use the Test Email Function, I'd like  you to know that the Test Email function in the Email Alerts screen can only send to the address associated to your JotForm account.

    This restriction was put in place to prevent abuse from spammers. To test your newly added recipient emails, you must send a real submission to your live form.

    Additionally, if you're having issues receiving real submissions, I recommend configuring your notification to use noreply@jotform.com as its Sender Email to avoid DomainKeys problems.

    Hope this helps.