What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problemas com pagamento

    Asked by goomarkpublicidade on November 14, 2012 at 07:26 AM

    I paid by Paypal JotForm by the way is not only consisting of the execution plan premium in my JotForm, follows the account data to be activated as premium and is attached confirmation of payment:

    User: goomarkpublicidade

    Page URL:

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    JotForm Support

    Answered by NeilVicente on November 14, 2012 at 07:34 AM


    We're sorry for this problem. I have forwarded your issue to our billing department for a proper resolution. We'll let you know once your account's status has been corrected.

    Thank you very much for your patience on this matter.


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    JotForm Founder

    Answered by aytekin on November 15, 2012 at 01:28 AM

    You seem to have upgraded the anunciarnofacebook account. You can log into that account and cancel the subscription from Account page, and then upgrade your other account.