Form Support
 

Problemas com pagamento

  • Profile Image
    goomarkpublicidade
    Asked on November 14, 2012 at 07:26 AM

    I paid by Paypal JotForm by the way is not only consisting of the execution plan premium in my JotForm, follows the account data to be activated as premium and is attached confirmation of payment:

    User: goomarkpublicidade

    Page URL:
    http://www.goomarkpublicidade.com.br/aceite-de-proposta/index.html

    Screenshot
  • Profile Image
    NeilVicente
    Answered on November 14, 2012 at 07:34 AM

    Hello,

    We're sorry for this problem. I have forwarded your issue to our billing department for a proper resolution. We'll let you know once your account's status has been corrected.

    Thank you very much for your patience on this matter.

    Regards

  • Profile Image
    aytekin
    Answered on November 15, 2012 at 01:28 AM

    You seem to have upgraded the anunciarnofacebook account. You can log into that account and cancel the subscription from Account page, and then upgrade your other account.