how to customize the a field of email template

  • kingproforma
    Asked on May 17, 2018 at 2:48 AM

    Sorry this is not what I meant at all. I am trying to see where the code is stored to remove the {otherGiveaway:Total}. I can get to the template but cannot find where this tag is stored so that I can remove it.

  • tina JotForm Developer
    Replied on May 17, 2018 at 7:43 AM

    I assume that you would like to remove the parameter from your email templates. To prevent confusion, I need to know what information that comes from the payment integration you would like to remove from email templates? 


  • kingproforma
    Replied on May 17, 2018 at 8:08 AM

    Thanks Tina, I had added a screen shot to the original question so here it is again and I have highlighted the Total that I am referencing. Thanks in advance.1526558904JotForm Total Screenshot 10

  • tina JotForm Developer
    Replied on May 17, 2018 at 9:34 AM

    If you change the parameter of the payment details row in email templates to {otherGiveaway:product} instead of {otherGiveaway} you will only obtain the details of selected product:

    1526563882Screen Shot 2018 05 17 at 4 Screenshot 10

    The result should look like this:

    1526564038Screen Shot 2018 05 17 at 4 Screenshot 21

    How to Edit the Email Template for Notifications and Autoresponders