What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot find my account.

    Asked by guest_23175958859069 on November 14, 2012 at 11:03 AM

    I recently set up two seperate jot forms and added them to my wordpress site. But recently I did not receive a submission for a form on the site and am looking for my jot form account and can't find it.

    Page URL:
    http://www.praycog.org/?page_id=1974

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    JotForm Support

    Answered by NeilVicente on November 14, 2012 at 11:17 AM

    I have found those two forms under a guest account. Before I can transfer this to your ownership, you will have to verify first by telling me the email used for those forms (Hint:  l****@p*********y.org)

    Register a JotForm account, then let me know the username for your new account. I will have the forms transferred thereafter.

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    Answered by guest_23175958859069 on November 14, 2012 at 11:34 AM

    Thank you for your help.

    The email used for those forms is laura@projectpray.org

    I have registered an account under username lstamey.

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    JotForm Support

    Answered by NeilVicente on November 14, 2012 at 11:37 AM

    Forms have been transferred. If you can't find them on your account, kindly log out, clear your browser's cache, then log back in.

    Thank you for choosing us!

    Regards

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    Answered by guest_23175958859069 on November 14, 2012 at 12:02 PM

    It worked perfectly. Thank you so much for your help and prompt reply. A+