Forms are very slow in China

  • wenglobal
    Asked on May 17, 2018 at 10:08 AM

    hi,

    I like very much your forms, they are easy packed with so many options. However.. I'm in China, and here your webpage is too slow. In fact, some of my visitors give up and dont fill in the forms.


    Is there any way to speed up your forms here in China? Can we install your forms locally in our server? Do you have a mirror in China/hong kong?


    Thanks

    Sergio

  • Adrian
    Replied on May 17, 2018 at 12:20 PM

    Hi Sergio,


    You can choose to host the forms on your own server by downloading the source code of the form and putting it on your website.

    Complete Guide: How-to-get-the-Full-Source-Code-of-your-Form

    We use CDN to deliver most of our resources.

    Please note that if you make a change to your form in the form builder, the source code must be re-added to get the latest changes.

  • wenglobal
    Replied on May 18, 2018 at 12:43 AM

    Hi Adrian,

    thanks for the reply. I'll try to embed the source. 

    However, if you use CDN to deliver your resources, that means my form , even installed locally in my server, still needs to connect to your servers . so the speed issue is still there, isn't it?


    Sergio

  • Ashwin JotForm Support
    Replied on May 18, 2018 at 4:34 AM

    Please note that if you embed your form using its full source code, all the resources are downloaded in the form's full source code. When you access your form embedded with full source code, all resources are loaded from source code and not from JotForm server.

    Only when you submit your form, the data will be sent to our server

  • wenglobal
    Replied on May 18, 2018 at 4:40 AM

    thanks for the information.