What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not updating.

    Asked by Free4good4 on November 14, 2012 at 02:23 PM

    When I make changes to my http://form.jotform.com/form/13561859157 form, I cannot see the changes live. The changes were made over 20 min ago, and it still looks identical as it did before the multiple changes. I had someone from a different computer verify that it was not only my computer.

    Page URL:
    http://form.jotform.com/form/13561859157

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    JotForm Support

    Answered by NeilVicente on November 14, 2012 at 02:41 PM

    Hello,

    Please try using the www version of your form URL instead:

    http://www.jotform.com/form/13561859157

    Our CDN providers may be having a data replication issue, so I'd recommend using the URL above for the meantime.

    We're sorry for any inconvenience caused.

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    Answered by Free4good4 on November 14, 2012 at 03:43 PM

    Thanks for the help. Hope everything gets fixed.