What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are there any fees for PayPal Forms?

    Asked by Marlene on February 23, 2011 at 02:02 PM

    1. when you pay monthly charge of $9.xx - is there an extra fee/charge to accept credit cards?

    2. do you take off a percentage of the payment made via cash/check/credit card/pay pal/ or any reservation?

    3. when someone completes the fields on a form created here and then clicks next to move on to make a payment via paypal or credit card, does the system automatically send an email notification immediately reflecting the transaction - without or before actually completing the making of a payment on paypal or via credit card?

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    JotForm Founder

    Answered by aytekin on February 24, 2011 at 07:23 AM

    1. when you pay monthly charge of $9.xx - is there an extra fee/charge to accept credit cards?

    Premium users can receive upto 1000 payments. There is no additional charge by us. But, your payment gateway will still take some percentage off. For example, if you use PayPal, it will take 2.9% + $0.30 USD. 

    2. do you take off a percentage of the payment made via cash/check/credit card/pay pal/ or any reservation?

    No, we don't take anything. Our fee is flat: $9.95/month. That's all.

    3. when someone completes the fields on a form created here and then clicks next to move on to make a payment via paypal or credit card, does the system automatically send an email notification immediately reflecting the transaction - without or before actually completing the making of a payment on paypal or via credit card?

    No, the emails are only sent when the payment is successfully processed.

    But you can still see them if you need to: Just click on Pending Submissions button on the Submissions page.