Make the submitter as the Sender Email of the notification

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    DLeefit05
    Asked on May 17, 2018 at 07:58 PM

    When someone fills out a form, is there an option for me to receive a filled out form sent from their email instead of Jotform?

    Meaning, can I get the email notification from the client and not from Jotform?

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    Jan
    Answered on May 17, 2018 at 10:00 PM

    My understanding is that you want to use the submitter's email address as the Sender Email. If yes, then please use Mandrill for that. Here's a guide: https://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address.

    If you just want to change the Sender Name, then here's how:

    1. In the Form Builder, click the "Settings" in the top menu. Go to the "Emails" section. Select the Notification and then click the "Edit" button. 

    2. Go to "Recipients" tab and change the Sender Name to the "Name" field. This means that the Sender Name that will be used is the value entered in the Name field.

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    3. Click the "Save" button when you are done.

    Related guide: https://www.jotform.com/help/25-Setting-up-Email-Notifications

    Hope that helps. Thank you.