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    why does my jot form not forward to my email account like all my other emails

    Asked by ecocomfort on November 14, 2012 at 07:05 PM

    why does my jot form not forward to my email account like all my other emails. I have it set up with my info@ecocomfortinsulation.com and that email address is forwarded to my leeannsigurdson@gmail.com that is set up on my MAC. but the jotform does not forward..what do i do 

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    JotForm Support

    Answered by jonathan on November 14, 2012 at 07:36 PM

    Hi,

    Did you meant that you have a rule in your email that should have forwarded all incoming email messages from info@ecocomfortinsulation.com  to leeannsigurdson@gmail.com ?

    I checked the email logs for info@ecocomfortinsulation.com and found that notification email are properly sent to it by JotForm. You can check it on this email.

    Now, if the forwarding rule is not happening, perhaps you will have to check it on the email client you are using or the rule itself..

    Will await for your updated response.

    Thanks.