Form does not show up on chrome

  • tapejungleadmin
    Asked on May 18, 2018 at 2:06 PM

    we have a form from jotform in our bigcommerce store, under a tab on all the product pages, the form is not there on chrome. any way to fix? 

    look on firefox, or IE and its there. 


    and if you have any suggestions on how to make it look better, all ears!

    Jotform Thread 1476888 Screenshot
  • Mike_G JotForm Support
    Replied on May 18, 2018 at 3:06 PM

    We would like to apologize for any inconvenience. I see the issue that you described when I checked the website you shared with us.

    I see that you are using the JS embed script of your form. May I suggest that you try embedding your form using its Iframe Code instead, please?

    Getting-the-Form-iFrame-Code

    I hope that helps. Otherwise, please feel free to let us know.