I need a refund on my subscription payment

Hello,

I needed to downgrade my account but I was not able to do it before I was charged. Can you downgrade my account immediately and refund me the money?

Keely Biggs

As requested, I have downgraded the account and refunded your last payment. Expect the refund returned to your card within 4-10 business days. Thank you for doing business with Jotform.