What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form not updating

    Asked by robertbarnes on November 14, 2012 at 11:23 PM

    Hi - This form is not updating, both on the jotform url and when it is embedded.


    I've made lots of changes but it's not reflecting any changes from the last hours.

    It's not a caching issue because I've checked in other browsers.

    Cheers, Rob

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on November 14, 2012 at 11:28 PM

    Hi Rob,

    Changing your form URL from http://form to http://www might help, please check: http://www.jotform.co/form/23188508514860 and see if the changes are reflected.

    Same as above, change the URL to your embed codes.

    I hope this helps.

    Thank you.

  • Profile Image

    Answered by robertbarnes on November 14, 2012 at 11:58 PM

    Thanks Welvin - Yes that one shows the updated changes.

  • Profile Image
    JotForm Support

    Answered by Welvin on November 15, 2012 at 12:04 AM

    You are welcome. Please do the same to the embed codes that are place on your website so you can see the changes instantly. Same to the other forms you have.