What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    One of my forms is not updating the changes on the website what's wrong?

    Asked by bansley on November 15, 2012 at 01:05 AM

    My site has a form that I edit regularly with seminar dates and now its not responding to the changes. The form is edited here on jotform but does not change on the website. 

    Page URL:
    http://taxdeductiblemortgage.com

    Screenshot
  • Profile Image
    JotForm Support

    Answered by idarktech on November 15, 2012 at 01:25 AM

    Hi there,

    Sorry about that. Please try changing "form" to "www" on your form embed code in order to view the updated form. 

    Example:

    From:

    <script type="text/javascript" src="//form.jotform.com/jsform/20265905839"></script>

    To:

    <script type="text/javascript" src="//www.jotform.com/jsform/20265905839"></script>

    There might be a delay on form.jotform.com domain as of the moment but it wont take long. Our apologies for the inconveniences caused.