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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hidden fields showing in PDF

    Asked by mclassdesigns on November 15, 2012 at 03:10 AM

    Hello, I've been looking at the PDF's produced by JotForm and I've noticed that hidden fields are showing up. For example, I have a "Sender Email" field which is hidden in both the browser and the email notification, but it shows up in the PDF. Also, the PDF prints the Submission ID even though I've unchecked it in the submission settings window.

    Is this a bug?

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    JotForm Support

    Answered by liyam on November 15, 2012 at 03:43 AM

    Thank you for reporting this to us, mclassdesigns.  This is how the PDF report that is generated originally.  But let me forward this to our next tier support for feature request.  I just cannot guarantee that this feature will be implemented or will be worked immediately as our developers are pretty busy with other developments that are already in the pipeline.  But as soon as this feature is up, we'll sure to let you know.

    Thank you for your patience.

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    JotForm Support

    Answered by ozan on November 19, 2012 at 10:45 AM

    Hi mclassdesigns,

    As you requested, we have removed hidden fields from the pdf export. Hope it helps. Best regards.

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    Answered by mclassdesigns on November 19, 2012 at 12:45 PM
    Wow. You guys are quick! Thank you for that