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ClintonMcInnesAsked on May 20, 2018 at 5:05 AM
I have added a picture selection element to a form I require but each time I click on an image icon to upload a pic the page crashes.... Can u fix this or is there something I can do....
The form is about selecting a pic (or pics) for a price
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Kiran Support Team LeadReplied on May 20, 2018 at 7:09 AM
I have checked your website https://www.heirloom.store/ and the form https://form.jotform.co/81388713784873 linked. As I check the form, I see that there are no images added to the image checklist field. Did you delete the images from the option?
Could you try adding the image options to the field again? Also, please make sure that the image file size is not too large so that they should be loading normally on the form.
Please get back to us if you need any further assistance. We will be happy to help.
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ClintonMcInnesReplied on May 20, 2018 at 10:43 PMWhen I try and load a pic by clicking on the pic icon on the form it brings
up side bar with Upload button for a split second and then the page crashes
Report states
Process: com.apple.WebKit.WebContent [5262]
Path:
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 11601 (11601.7.7)
Build Info: WebKit2-7601007007000000~3
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [4734]
User ID: 501
Date/Time: 2018-05-21 13:59:59.298 +1200
OS Version: Mac OS X 10.11.6 (15G31)
Report Version: 11
Anonymous UUID: CC1EA3CD-55CC-C3B2-5BF1-057272550D63
Sleep/Wake UUID: 0C83D34E-C25B-4603-A7FC-0DC60847F88D
Time Awake Since Boot: 89000 seconds
Time Since Wake: 3200 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000038
Exception Note: EXC_CORPSE_NOTIFY
VM Regions Near 0x38:
-->
__TEXT 0000000105444000-0000000105445000 [ 4K]
r-x/rwx SM=COW
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Global Trace Buffer (reverse chronological seconds):
16.259254 AppleJPEG 0x00007fff9b1e211c [0x7fc09585cc00]
Decoding completed without errors
16.259265 AppleJPEG 0x00007fff9b1e00fc [0x7fc09585cc00]
Options: 1x-1 [FFFFFFFF,FFFFFFFF] 00054060
16.259265 AppleJPEG 0x00007fff9b1dffae [0x7fc09585cc00]
Decoding: C2 0x00640032 0x00003842 0x22111100 0x00000000 1220
17.693471 AppleJPEG 0x00007fff9b1e211c [0x7fc09585cc00]
Decoding completed without errors
17.693901 AppleJPEG 0x00007fff9b1e00fc [0x7fc09585cc00]
Options: 1x-1 [FFFFFFFF,FFFFFFFF] 00054060
17.693901 AppleJPEG 0x00007fff9b1dffae [0x7fc09585cc00]
Decoding: C2 0x00640032 0x00003842 0x22111100 0x00000000 1220
17.705016 AppleJPEG 0x00007fff9b1e211c [0x7fc0940b5000]
Decoding completed without errors
17.722429 AppleJPEG 0x00007fff9b1e00fc [0x7fc0940b5000]
Options: 1x-1 [FFFFFFFF,FFFFFFFF] 00024060
17.722429 AppleJPEG 0x00007fff9b1dffae [0x7fc0940b5000]
Decoding: C0 0x06F50374 0x00DF354A 0x11111100 0x00000000 824468
19.893961 AppleJPEG 0x00007fff9b1e211c [0x7fc09585cc00]
Decoding completed without errors
19.893961 AppleJPEG 0x00007fff9b1e00fc [0x7fc09585cc00]
Options: 1x-1 [FFFFFFFF,FFFFFFFF] 00054060
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x00007fff9828ef69
WebCore::SelectorChecker::checkScrollbarPseudoClass(WebCore::SelectorChecker::CheckingContextWithStatus
const&, WebCore::CSSSelector const*) const + 217
1 com.apple.WebCore 0x00007fff9828ca3a
WebCore::SelectorChecker::checkOne(WebCore::SelectorChecker::CheckingContextWithStatus
const&, WebCore::PseudoIdSet&, WebCore::SelectorChecker::MatchType&,
unsigned int&) const + 1002
2 com.apple.WebCore 0x00007fff9828bc51
WebCore::SelectorChecker::matchRecursively(WebCore::SelectorChecker::CheckingContextWithStatus
const&, WebCore::PseudoIdSet&, unsigned int&) const + 65
3 com.apple.WebCore 0x00007fff9828c135
WebCore::SelectorChecker::matchRecursively(WebCore::SelectorChecker::CheckingContextWithStatus
const&, WebCore::PseudoIdSet&, unsigned int&) const + 1317
4 com.apple.WebCore 0x00007fff9828bbac
WebCore::SelectorChecker::match(WebCore::CSSSelector const*,
WebCore::Element*, WebCore::SelectorChecker::CheckingContext const&,
unsigned int&) const + 124
5 com.apple.WebCore 0x00007fff97ac47d6
WebCore::ElementRuleCollector::ruleMatches(WebCore::RuleData const&,
unsigned int&) + 614
6 com.apple.WebCore 0x00007fff97ac441d
WebCore::ElementRuleCollector::collectMatchingRulesForList(WTF::Vector1ul, WTF::CrashOnOverflow, 16ul> const*, WebCore::MatchRequest const&,
WebCore::StyleResolver::RuleRange&) + 397
7 com.apple.WebCore 0x00007fff975cb795
WebCore::ElementRuleCollector::matchAuthorRules(bool) + 181
8 com.apple.WebCore 0x00007fff975cb4b4
WebCore::ElementRuleCollector::matchAllRules(bool, bool) + 596
9 com.apple.WebCore 0x00007fff9834a586
WebCore::StyleResolver::styleForElement(WebCore::Element*,
WebCore::RenderStyle*, WebCore::StyleSharingBehavior,
WebCore::RuleMatchingBehavior, WebCore::RenderRegion const*) + 1606
10 com.apple.WebCore 0x00007fff9837e971
WebCore::SVGElement::customStyleForRenderer(WebCore::RenderStyle&) + 177
11 com.apple.WebCore 0x00007fff983554a1
WebCore::Style::attachRenderTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WTF::PassRefPtr) + 593
12 com.apple.WebCore 0x00007fff98355b83
WebCore::Style::attachChildren(WebCore::ContainerNode&,
WebCore::RenderStyle&, WebCore::RenderTreePosition&) + 163
13 com.apple.WebCore 0x00007fff983556a8
WebCore::Style::attachRenderTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WTF::PassRefPtr) + 1112
14 com.apple.WebCore 0x00007fff9835401c
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 716
15 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
16 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
17 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
18 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
19 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
20 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
21 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
22 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
23 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
24 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
25 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
26 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
27 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
28 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
29 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
30 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
31 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
32 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
33 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
34 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
35 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
36 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
37 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
38 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
39 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
40 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
41 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
42 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
43 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
44 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
45 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
46 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
47 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
48 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
49 com.apple.WebCore 0x00007fff983547f2
WebCore::Style::resolveTree(WebCore::Element&, WebCore::RenderStyle&,
WebCore::RenderTreePosition&, WebCore::Style::Change) + 2722
50 com.apple.WebCore 0x00007fff98353d40
WebCore::Style::resolveTree(WebCore::Document&, WebCore::Style::Change) +
336
51 com.apple.WebCore 0x00007fff97a0c80d
WebCore::Document::recalcStyle(WebCore::Style::Change) + 285
52 com.apple.WebCore 0x00007fff975e76ba
WebCore::AnimationControllerPrivate::updateAnimations(WebCore::SetChanged)
+ 442
53 com.apple.WebCore 0x00007fff9788d126
WebCore::AnimationControllerPrivate::animationTimerFired() + 70
54 com.apple.WebCore 0x00007fff9758798f
WebCore::ThreadTimers::sharedTimerFiredInternal() + 175
55 com.apple.WebCore 0x00007fff975878a8
WebCore::timerFired(__CFRunLoopTimer*, void*) + 24
56 com.apple.CoreFoundation 0x00007fff9ca13b94
__CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
57 com.apple.CoreFoundation 0x00007fff9ca13823 __CFRunLoopDoTimer +
1075
58 com.apple.CoreFoundation 0x00007fff9ca1337a __CFRunLoopDoTimers +
298
59 com.apple.CoreFoundation 0x00007fff9ca0a871 __CFRunLoopRun + 1841
60 com.apple.CoreFoundation 0x00007fff9ca09ed8 CFRunLoopRunSpecific
+ 296
61 com.apple.HIToolbox 0x00007fff98b60935
RunCurrentEventLoopInMode + 235
62 com.apple.HIToolbox 0x00007fff98b6076f ReceiveNextEventCommon
+ 432
63 com.apple.HIToolbox 0x00007fff98b605af
_BlockUntilNextEventMatchingListInModeWithFilter + 71
64 com.apple.AppKit 0x00007fff8f954df6 _DPSNextEvent + 1067
65 com.apple.AppKit 0x00007fff8f954226 -[NSApplication
_nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
66 com.apple.AppKit 0x00007fff8f948d80 -[NSApplication run]
+ 682
67 com.apple.AppKit 0x00007fff8f912368 NSApplicationMain +
1176
68 libxpc.dylib 0x00007fff9c099194 _xpc_objc_main + 795
69 libxpc.dylib 0x00007fff9c097bbe xpc_main + 494
70 com.apple.WebKit.WebContent 0x0000000105444b4a 0x105444000 + 2890
71 libdyld.dylib 0x00007fff9612d5ad start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff96b67efa kevent_qos + 10
1 libdispatch.dylib 0x00007fff90e28165 _dispatch_mgr_invoke +
216
2 libdispatch.dylib 0x00007fff90e27dcd _dispatch_mgr_thread +
52
Thread 2:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff96b60f72 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96b603b3 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff9ca0b1c4
__CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff9ca0a68c __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff9ca09ed8 CFRunLoopRunSpecific
+ 296
5 com.apple.AppKit 0x00007fff8faaad95 _NSEventThread + 149
6 libsystem_pthread.dylib 0x00007fff9c82299d _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff9c82291a _pthread_start + 168
8 libsystem_pthread.dylib 0x00007fff9c820351 thread_start + 13
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff96b60f72 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96b603b3 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff9ca0b1c4
__CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff9ca0a68c __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff9ca09ed8 CFRunLoopRunSpecific
+ 296
5 com.apple.CFNetwork 0x00007fff8b951a6d
+[NSURLConnection(Loader) _resourceLoadLoop:] + 412
6 com.apple.Foundation 0x00007fff8cc01e64 __NSThread__start__ +
1351
7 libsystem_pthread.dylib 0x00007fff9c82299d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff9c82291a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff9c820351 thread_start + 13
Thread 4:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff96b66db6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9c823728 _pthread_cond_wait +
767
2 libc++.1.dylib 0x00007fff8b3f468f
std::__1::condition_variable::wait(std::__1::unique_lock&)
+ 47
3 com.apple.JavaScriptCore 0x00007fff995f07bb
JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff995f0608
JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff995e5f82
WTF::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff995e5eaf
WTF::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff9c82299d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff9c82291a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff9c820351 thread_start + 13
Thread 5:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff96b66db6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9c823728 _pthread_cond_wait +
767
2 libc++.1.dylib 0x00007fff8b3f468f
std::__1::condition_variable::wait(std::__1::unique_lock&)
+ 47
3 com.apple.JavaScriptCore 0x00007fff995f07bb
JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff995f0608
JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff995e5f82
WTF::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff995e5eaf
WTF::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff9c82299d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff9c82291a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff9c820351 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff96b66db6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9c823728 _pthread_cond_wait +
767
2 libc++.1.dylib 0x00007fff8b3f468f
std::__1::condition_variable::wait(std::__1::unique_lock&)
+ 47
3 com.apple.JavaScriptCore 0x00007fff995f07bb
JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff995f0608
JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff995e5f82
WTF::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff995e5eaf
WTF::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff9c82299d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff9c82291a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff9c820351 thread_start + 13
Thread 7:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff96b60f72 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff96b603b3 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff9ca0b1c4
__CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff9ca0a68c __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff9ca09ed8 CFRunLoopRunSpecific
+ 296
5 com.apple.CoreFoundation 0x00007fff9ca4b9b1 CFRunLoopRun + 97
6 com.apple.WebCore 0x00007fff975e7a64
WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x00007fff995e5f82
WTF::threadEntryPoint(void*) + 178
8 com.apple.JavaScriptCore 0x00007fff995e5eaf
WTF::wtfThreadEntryPoint(void*) + 15
9 libsystem_pthread.dylib 0x00007fff9c82299d _pthread_body + 131
10 libsystem_pthread.dylib 0x00007fff9c82291a _pthread_start + 168
11 libsystem_pthread.dylib 0x00007fff9c820351 thread_start + 13
Thread 8:: DFG Worklist Worker Thread
0 libsystem_kernel.dylib 0x00007fff96b66db6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9c823728 _pthread_cond_wait +
767
2 com.apple.JavaScriptCore 0x00007fff999461ab
JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 235
3 com.apple.JavaScriptCore 0x00007fff995e5f82
WTF::threadEntryPoint(void*) + 178
4 com.apple.JavaScriptCore 0x00007fff995e5eaf
WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff9c82299d _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff9c82291a _pthread_start + 168
7 libsystem_pthread.dylib 0x00007fff9c820351 thread_start + 13
Thread 9:: FTL Worklist Worker Thread
0 libsystem_kernel.dylib 0x00007fff96b66db6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9c823728 _pthread_cond_wait +
767
2 com.apple.JavaScriptCore 0x00007fff999461ab
JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 235
3 com.apple.JavaScriptCore 0x00007fff995e5f82
WTF::threadEntryPoint(void*) + 178
4 com.apple.JavaScriptCore 0x00007fff995e5eaf
WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff9c82299d _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff9c82291a _pthread_start + 168
7 libsystem_pthread.dylib 0x00007fff9c820351 thread_start + 13
Thread 10:: FTL Worklist Worker Thread
0 libsystem_kernel.dylib 0x00007fff96b66db6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9c823728 _pthread_cond_wait +
767
2 com.apple.JavaScriptCore 0x00007fff999461ab
JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 235
3 com.apple.JavaScriptCore 0x00007fff995e5f82
WTF::threadEntryPoint(void*) + 178
4 com.apple.JavaScriptCore 0x00007fff995e5eaf
WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff9c82299d _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff9c82291a _pthread_start + 168
7 libsystem_pthread.dylib 0x00007fff9c820351 thread_start + 13
Thread 11:: FTL Worklist Worker Thread
0 libsystem_kernel.dylib 0x00007fff96b66db6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9c823728 _pthread_cond_wait +
767
2 com.apple.JavaScriptCore 0x00007fff999461ab
JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 235
3 com.apple.JavaScriptCore 0x00007fff995e5f82
WTF::threadEntryPoint(void*) + 178
4 com.apple.JavaScriptCore 0x00007fff995e5eaf
WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff9c82299d _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff9c82291a _pthread_start + 168
7 libsystem_pthread.dylib 0x00007fff9c820351 thread_start + 13
Thread 12:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff96b6707a __select + 10
1 com.apple.CoreFoundation 0x00007fff9ca484fa __CFSocketManager +
762
2 libsystem_pthread.dylib 0x00007fff9c82299d _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff9c82291a _pthread_start + 168
4 libsystem_pthread.dylib 0x00007fff9c820351 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff96b675e2 __workq_kernreturn +
10
1 libsystem_pthread.dylib 0x00007fff9c822578 _pthread_wqthread +
1283
2 libsystem_pthread.dylib 0x00007fff9c820341 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff96b6710a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff95246d0f nanosleep + 199
2 libc++.1.dylib 0x00007fff8b433020
std::__1::this_thread::sleep_for(std::__1::chrono::durationstd::__1::ratio<1l, 1000000000l> > const&) + 75
3 com.apple.JavaScriptCore 0x00007fff99c1987b
bmalloc::Heap::scavenge(std::__1::unique_lock&,
std::__1::chrono::duration >) + 155
4 com.apple.JavaScriptCore 0x00007fff99c194d4
bmalloc::Heap::concurrentScavenge() + 68
5 com.apple.JavaScriptCore 0x00007fff99c1ba5a
bmalloc::AsyncTask::entryPoint()
+ 90
6 com.apple.JavaScriptCore 0x00007fff99c1b9f9
bmalloc::AsyncTask(bmalloc::Heap::*)()>::pthreadEntryPoint(void*) + 9
7 libsystem_pthread.dylib 0x00007fff9c82299d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff9c82291a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff9c820351 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff96b675e2 __workq_kernreturn +
10
1 libsystem_pthread.dylib 0x00007fff9c822578 _pthread_wqthread +
1283
2 libsystem_pthread.dylib 0x00007fff9c820341 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff5a7b6348 rcx: 0x0000000000000000
rdx: 0x00007fff9828f184
rdi: 0x000000010e562e80 rsi: 0x00007fff5a7b6348 rbp: 0x00007fff5a7b5ea0
rsp: 0x00007fff5a7b5e90
r8: 0x00007fff5a7b6228 r9: 0x000000011b79b208 r10: 0x000000010a82f100
r11: 0x00007fff9829ced0
r12: 0x00007fff5a7b6228 r13: 0x00007fff5a7b61c4 r14: 0x00007fff5a7b6348
r15: 0x00007fff5a7b63e0
rip: 0x00007fff9828ef69 rfl: 0x0000000000010246 cr2: 0x0000000000000038
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
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4.3.0)
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff9920e000 - 0x7fff9920fff7 libodfde.dylib (23)
/usr/lib/libodfde.dylib
0x7fff99238000 - 0x7fff9923dff7 libheimdal-asn1.dylib (453.40.10)
<981DE40B-FA16-36F7-BE92-8C8A115D6CD9> /usr/lib/libheimdal-asn1.dylib
0x7fff9926c000 - 0x7fff992b1ff3 libFontRegistry.dylib (155.2)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr -
Kiran Support Team LeadReplied on May 20, 2018 at 11:52 PM
As I tried uploading an image to the field, it worked fine at my end. Also, the form displayed the image without any issue. Let us know which browser you are using. Generally, we recommend using Google Chrome or Mozilla Firefox. Could you try logging to a private/incognito window or a separate browser to see if you are able to upload the image or view it on the form without any issue?
Please get back to us if the issue still persists. We will be happy to assist you further.
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ClintonMcInnesReplied on May 21, 2018 at 12:43 AMI am using Safari and will try changing to Firefox
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ClintonMcInnesReplied on May 21, 2018 at 6:43 PMProblem appears to be fixed using Firefox.. Safari no good on a MAC for
these forms. Thanks for your help Clint
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Elton Support Team LeadReplied on May 21, 2018 at 7:25 PM
Glad to hear that it worked for you now using another browser.
I tried it on Mac OSx 10 too, Safari 10 browser and it is working fine. If possible, please update your Safari to its latest version.