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m1k3hub3rtAsked on May 21, 2018 at 5:25 AM
I have two forms setup on our website and on both of them when i click the submit button the forms hang on "please wait". What do i need to do to correct this?
many thanks,
Mike
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MikeReplied on May 21, 2018 at 9:27 AM
Thank you for contacting us.
There is an issue with used embedding method. You may try the following options:
1) Use a standard embed code for a self-hosted Wordpress version, see the next guide.
Adding Forms to Wordpress.org Version
or
2) Install a JotForm oEmbed Wordpress plugin.
https://wordpress.org/plugins/jotform-oembed/
When the oEmbed widget is installed, this is possible to embed the forms by adding their URLs.
If you need any further assistance, please let us know.
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m1k3hub3rtReplied on May 21, 2018 at 11:12 AM
I installed the Wordpress plugin and it worked a treat. thanks for your help.