Wordpress embedded form - when I click Submit button, form hangs on "Please wait"?

  • m1k3hub3rt
    Asked on May 21, 2018 at 5:25 AM

    I have two forms setup on our website and on both of them when i click the submit button the forms hang on "please wait". What do i need to do to correct this?

    many thanks,

    Mike

    Jotform Thread 1478035 Screenshot
  • Mike
    Replied on May 21, 2018 at 9:27 AM

    Thank you for contacting us.

    There is an issue with used embedding method. You may try the following options:

    1) Use a standard embed code for a self-hosted Wordpress version, see the next guide.

    Adding Forms to Wordpress.org Version

    or

    2) Install a JotForm oEmbed Wordpress plugin.

    https://wordpress.org/plugins/jotform-oembed/

    When the oEmbed widget is installed, this is possible to embed the forms by adding their URLs.

    Wordpress embedded form   when I click Submit button, form hangs on Please wait? Image 1 Screenshot 20

    If you need any further assistance, please let us know.

  • m1k3hub3rt
    Replied on May 21, 2018 at 11:12 AM

    I installed the Wordpress plugin and it worked a treat. thanks for your help.