My online form does not submit or at best it's intermittent.

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    210loop
    Asked on November 15, 2012 at 09:50 AM

    I have created a form and embedded it on my wordpress site.

    After filling it in I press the submit button and nothing happens.

    We are experiencing issues from multiple operating system platforms (Win & OSX) and various browsers.

    Mine is osx 10.7 running Safari

     

    Any ideas?

  • Profile Image
    Deygus
    Answered on November 15, 2012 at 10:32 AM

    After reviewing your form, it appears to be working properly on your end. Perhaps you just aren't recieving the emails associated with them.

     

     I also did some testing of the form as well on my side of things and I was unable to replicate the same problem.

     

    This leads me to believe that the problem lies within your Email Alerts/Notifications so after checking that I would like to suggest that you try changing your Sender Email to the default NOREPLY@JOTFORM.COM.

    I hope this helps but if you are still having issues please let us know.