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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    My online form does not submit or at best it's intermittent.

    Asked by 210loop on November 15, 2012 at 09:50 AM

    I have created a form and embedded it on my wordpress site.

    After filling it in I press the submit button and nothing happens.

    We are experiencing issues from multiple operating system platforms (Win & OSX) and various browsers.

    Mine is osx 10.7 running Safari

     

    Any ideas?

    Page URL:
    http://www.studentandlife.co.za/?page_id=15

  • Profile Image
    JotForm Support

    Answered by Deygus on November 15, 2012 at 10:32 AM

    After reviewing your form, it appears to be working properly on your end. Perhaps you just aren't recieving the emails associated with them.

     

     I also did some testing of the form as well on my side of things and I was unable to replicate the same problem.

     

    This leads me to believe that the problem lies within your Email Alerts/Notifications so after checking that I would like to suggest that you try changing your Sender Email to the default NOREPLY@JOTFORM.COM.

    I hope this helps but if you are still having issues please let us know.