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    Captcha NOT secure

    Asked by esab on November 15, 2012 at 09:51 AM

    I am having trouble with my secure form. The Captcha is causing IE to give the dreaded "This webpage contains content that will not be delivered using a secure HTTPS conection..."

    I have enabeled the check box in Jot Form indicating I want to use a secure form. All of the content from my page (images, etc) are ALL being delivered via HTTPS. A quick check of the Net panel in Firebug shows the culprit to be the Captcha form. It is not being delivered securely. This negates the whole idea of having a secure form. I have tried both the embed code and the iframe code, neither of which will work properly in IE.



    Page URL:

  • Profile Image

    Answered by esab on November 15, 2012 at 10:35 AM


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    Answered by fxr on November 15, 2012 at 11:46 AM

    I dont believe the captcha is responsible for generating that certificate mismatch, the captcha reference is just a parameter thats being passed to a URL. 

    I notice your server has an SSL cert of its own. 


    Can you try testing the form using your https: and let me know if you get the same message? (I am unable to replicate the problem here) 



    Note I have removed my test SSL submission from your counter. 

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    Answered by esab on November 15, 2012 at 03:09 PM

    I am now getting an error in the information bar (see screenshot)

    If you look at the previous screens, I am visiting the page using HTTPS. The image not being delivered securely is the captcha image as shown in Firebug.

    Are you looking at the page with Internet Explorer? Chrome & Firefox are working fine.

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    Answered by fxr on November 15, 2012 at 04:19 PM

    Yeah, have now reviewed in IE. I see the error. 

    I thought you developers were from Firefox so just checked there. (sorry)


    Before I escalate, can you please try embedding the form using a difference URL which should make use of other SSL certificate?


    <iframe allowtransparency="true" src="https://form.jotform.us/form/23160629199156" frameborder="0" style="width:100%; height:1745px; border:none;" scrolling="no">



    ( Just change the secure for form in the URL of the form. )

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    JotForm Support

    Answered by Mike_T on November 15, 2012 at 04:36 PM

    I am not sure if this is related, but you have a reference to https://form.jotform.com/form/20370811877 form with embed non-https image on it.

    Also, it is recommended to use secure.jotform.com domain instead of form.jotform.com for SSL forms.

    Try, removing non-ssl image from your form, and use the following code:

    <script type="text/javascript" src="https://secure.jotform.com/jsform/20370811877"></script>

    I hope it may help.