Google Spreadsheet Integration: submissions not pulling through

  • eidemare
    Asked on May 21, 2018 at 9:30 AM

    Hi Guys

    We keep records of 5 different recruitment companies, with Jotform. This information pulls through to our finance department. During the 11th, 14th, 15th, 18th and 21st, 1 sale each day did not pull through to the relevant google sheet, which I have integrated with the form. 


    Can you please advise  / make any recommendations why this might happen?


    Thank you 


    Eide van Zyl

    eidemare@gmail.com

  • Richie JotForm Support
    Replied on May 21, 2018 at 11:41 AM

    Can you re-integrate your form with Google Spreadsheet?

    Google Spreadsheet Integration: submissions not pulling through Image 1 Screenshot 20

    Guide:-How-to-Integrate-Form-with-Google-Spreadsheet

    And see if the submissions from that date is passed to the sheet?

    Let us know how it goes.

    Thank you.