What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have people telling me they cannot access my form because it is asking them for a password? Can you help?

    Asked by Baileym on February 23, 2011 at 08:18 PM
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    JotForm Support

    Answered by obi-wan on February 24, 2011 at 04:48 AM

    There is no way to password protect forms on JotForm. Our users should have a password protected area on their site. Could you please send me id of your form and its url, so we can fix if there is a problem with Jotform ?