Account: Do sub-users have access to the account information?

  • Marcefabian2005
    Asked on May 21, 2018 at 11:44 AM

    Buenas tardes, mi consulta es la siguiente, cuando opto por una opcion paga y puedo tener usuarios, estos usuarios tienen acceso a toda la informacion de la cuenta?

    Pueden ver todos los formularios? o se les puede asignar algiunos y no todos?

    Hay forma de poder asignar una tarea a un usuario con un contacto especifico ??

    Gracias.-


  • Richie JotForm Support
    Replied on May 21, 2018 at 1:50 PM

    Are you referring to the sub-account user? You can set an option to your sub-user to share all your forms or share just a particular form, view submissions or edit forms.

    Do note that, your sub-account user cannot view your account information, only the form shared.

    57171 1 Screenshot 10

    Hope this information helps.

    Please let us know if we can be of further assistance.

    Thank you.

  • Marcefabian2005
    Replied on May 21, 2018 at 2:43 PM
    Gracias…
    El usuario que voy a crear, le puedo asignar permisos, como por ejemplo que pueda editar una solicitud pero no borrarla?
    Es decir, de un formulario recibido, editar sus datos? Pero que no pueda borrar la solicitud completamente ¿
    Gracias.-
    De: JotForm
    Enviado el: lunes, 21 de mayo de 2018 14:50
    Para: Marcefabian2005@hotmail.com
    Asunto: Re: Usuarios
    A new response has been received:
    [JOTFORM]
    Answered by Richie_P
    Are you referring to the sub-account user? You can set an option to your sub-user to share all your forms or share just a particular form, view submissions or edit forms.
    Do note that, your sub-account user cannot view your account information, only the form shared.
    [https://cms.jotform.com/uploads/image_upload/image_upload/Richie_P/57171_1.png]
    Guide:How-to-Share-Forms-with-a-Sub-Account-User
    Hope this information helps.
    Please let us know if we can be of further assistance.
    Thank you.
    View this thread on browser » Unsubscribe Thread
    1526925013
    ...
  • Richie JotForm Support
    Replied on May 21, 2018 at 3:50 PM

    Yes, you can assign your sub-user to view only the submission or edit your form but he cannot delete it.

    Account: Do sub users have access to the account information? Image 1 Screenshot 20

    Guide:How-to-Share-Forms-with-a-Sub-Account-User

    Please let us know if we can be of further assistance.

    Thank you.

  • Marcefabian2005
    Replied on May 22, 2018 at 7:43 PM
    Thanks, i have another question….
    When I integrate zoho, the form perfectly updates the first application through the form. After the second one, it does not add it but it records over the first one, it always leaves a record only added in zoho, it does not add them but it treads them and always leaves one, deletes the one that was and records the new one and so on….

    Thanks for your time
    De: JotForm
    Enviado el: lunes, 21 de mayo de 2018 14:50
    Para: Marcefabian2005@hotmail.com
    Asunto: Re: Usuarios
    A new response has been received:
    [JOTFORM]
    Answered by Richie_P
    Are you referring to the sub-account user? You can set an option to your sub-user to share all your forms or share just a particular form, view submissions or edit forms.
    Do note that, your sub-account user cannot view your account information, only the form shared.
    [https://cms.jotform.com/uploads/image_upload/image_upload/Richie_P/57171_1.png]
    Guide:How-to-Share-Forms-with-a-Sub-Account-User
    Hope this information helps.
    Please let us know if we can be of further assistance.
    Thank you.
    View this thread on browser » Unsubscribe Thread
    1526925013
    ...
  • Jed_C
    Replied on May 22, 2018 at 9:37 PM

    I have created a new thread for your other question. We will respond to your other question here www.jotform.com/answers/1480067 shortly.

  • Marcefabian2005
    Replied on May 22, 2018 at 10:43 PM
    Thanks
    ________________________________
    ...