What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I verify that my submissions are being sent securely? (SSL) I'm not sure I've set it up correctly.

    Asked by tammyrosen on February 23, 2011 at 11:39 PM
    Page URL:
    http://www.tucsonballoonrides.com/reservations.htm

  • Profile Image
    JotForm Support

    Answered by liyam on February 24, 2011 at 12:04 AM

    Hello,

    I checked your form, and at the moment it's not using SSL. 

    Please edit the form submission from:

    http://www.jotform.com/submit.php

    to

    https://www.jotform.com/submit.php

    You should be using on your webpage the https:// protocol as well to be able to use the SSL connection in your form. If you cannot use https:// on your webpage, the best thing to do is link the form from your site.

    Hope this helps.