Captcha image not loading

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    chrisfunkmagic
    Asked on November 15, 2012 at 12:02 PM

    I had a client tell me they waited 10 miuntes for the image to show up.  It works on my computer, but it didn't on theirs.  Also, I had a friend test it and it didn't show up on thier computer.  Is there an alternate piece I can use?  I have seen some forms where it is a math question that can be writen by the editor and and the answer is dertermined in the settings.  It is important I have this so I don't get spammed.  Thanks.

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    EduardoMendez
    Answered on November 15, 2012 at 12:31 PM

    Hi there,

    The captcha seems to be working fine on my end.

    The issue may be due to a conflict between the scripts on your page. 

    Please embed your form using the iFrame method in steach of the script that you currently have.

    Here is a guide on how to find the iFrame embedding code:

    http://www.jotform.com/help/148-How-to-get-your-Form-s-Iframe-Code

    Let us know if you need further assistance!