Is there a way to recover submissions that were deleted by accident?

  • Cnelson0409
    Asked on May 21, 2018 at 6:28 PM

    Is there a way to recover submissions that were deleted by accident? 

  • jonathan
    Replied on May 21, 2018 at 7:10 PM

    Unfortunately no. Because we do not keep any other copy of submission data, deleted submissions are permanently gone(cannot be undone). This was the reason the process also requires your confirmation every time.

    Is there a way to recover submissions that were deleted by accident? Image 1 Screenshot 20

    https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    You can refer for the copy of data in the submission email instead.

    You can review the submission emails in your email account or in the sent email logs.

    https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History


    I hope this help. Let us know if you require further assistance.