What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We love your product.

    Asked by converzo on November 15, 2012 at 12:04 PM

    We love your product. But we noticed you have a lot of downtime with your server. Since we use these forms for our customers this is a major hickup. Could you please inform us about downtime of your server? Can we trust you will have 99%+ uptime?

    This is a re-post of a comment on About Us

  • Profile Image
    JotForm Support

    Answered by Welvin on November 15, 2012 at 12:27 PM


    Thank you very much for your great feedback. Downtime is just temporary and is sometimes due to our server loads and maintenance but we will resolved it on a quickest time.

    You can check our status on this site: http://jotformstatus.com/


    Can we trust you will have 99%+ uptime?

    - Yes, of course.


    Again, thank you. Should you have any further questions or concerns, please do let us know.

  • Profile Image

    Answered by converzo on November 16, 2012 at 03:55 AM
    Ok, clear!

    We continue using your products, cause we love it!

    Van: JotForm Support Forum [mailto:jotform@jotform.com]
    Verzonden: donderdag 15 november 2012 18:28
    Aan: info@converzo.nl