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    Having trouble with Hide condition

    Asked by convenus on November 15, 2012 at 02:22 PM

    Hi - I am try in to add conditions to one of my forms so that under Payment Preferences the individual conditions 1 BACS payments and 2 Cheque payments do not show.


    I have triued the most obvious solution - when payment ptreference = Paypal then hide 1 Bacs etc

    This does not work. Could you offer some guidance as to how I acheive this so that I can follow for further conditions.

     Thanks so much



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    JotForm Support

    Answered by Mike_T on November 15, 2012 at 02:49 PM

    Thank you for contacting us.

    As far as I understand, you want to Show some fields based on user initiated action (click on the PayPal/Check option). This can be achieved with Show conditions, you actually did this for your PayPal option. Show conditions will hide corresponding fields if conditions does not match.

    Here is an example that you can clone to check the back end:


    Please feel free to contact us if you need any further assistance.

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    Answered by convenus on November 16, 2012 at 04:00 AM

    Thanks as always for a very quick and helpful reply.I was getting confused but this solves the issue perfectly!

    Kind regards