What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Secure SSL Submissions 10 of 10 used

    Asked by jumbala on February 24, 2011 at 02:59 AM

    Hi , i'm a free user.

    in my home page there is the alert "Secure SSL Submissions10 of 10 used" (uploaded screenshot)

    I don't know what are Secure SSL Submissions and how to delete them.

    Thank you

    Screenshot
  • Profile Image
    JotForm Support

    Answered by liyam on February 24, 2011 at 04:05 AM

    Hello, that will automatically go back to zero once it is refreshed on the next month.  Have you in any way used to have your form submitted using https:// as the website address?

  • Profile Image

    Answered by jumbala on February 24, 2011 at 06:05 AM

    hello,

    maybe..but i've deleted all the submissions in all my forms..

  • Profile Image
    JotForm Support

    Answered by liyam on February 24, 2011 at 07:00 AM

    You need not to worry about the counter limit as it will reset to zero on the next month.  The counter does not go back to zero even if you delete the submissions for the month.

    You can still use and publish the forms as long as you're not using https:// protocol in your form submissions for the time being.  Or you can upgrade your account to Premium for the number of submissions to be upgraded to 1000.

    If you're still experiencing problems, please let us know.

    Hope this helps