my 'shared with you' folder disappeared

  • ewilson551
    Asked on May 22, 2018 at 2:57 PM

    my 'shared with you' folder disappeared.  how do i get it back?

  • luisvcsilva
    Replied on May 22, 2018 at 4:07 PM

    The "Shared with you" folder only exists when someones shares a form with you, your "Shared with you" folder may have disappeared because the person that once shared with you one or more forms is no longer sharing it.

    I tried to recover lost/deleted folders from your account but there were none, I has hoping to restore the "Shared with You" folder but since Jotform automatically creates this folder if there are some form being shared, I wasn't able to restore it for you.

    In order to restore this folder and it's contents, you have to contact the owner of the form that was shared with you, and ask to be reshared.

    As a sidenote, you can create folders in your Jotform directory, as shown by the image below:

    1527019556createNewFolder Screenshot 10


    You can read more about the "Shared with you" folder and form sharing in the link below:

    https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User


    Contact us if you need further assistance,

    Thanks.