What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The required fields are empty...Why can this happen ?

    Asked by Buonviando on November 15, 2012 at 03:10 PM


    We need your help. I don't understand why this can happen again and again if the fields are required.

    We receive empty forms back from the clients?

    And if we try to re-produce it....no chance...the fields are required.

    The client is slowly unsatisfied.

    Please help.

    Thank you and kind regards


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike_T on November 15, 2012 at 04:14 PM

    Thank you for contactng us.

    The problem is most probably related to some conflicts between the form and scripts on your web page. To solve it, please try an iFrame embedding option. The iFrame does not conflict with anything on the page.

    Please feel free to contact us if you need any further assistance.

  • Profile Image

    Answered by guest_22854932937061 on November 16, 2012 at 04:07 AM

    Hi Mike

    That is not working for us. Do you have an other option? Today we had again an empty form with another IP-Adress.

    Could you help us with that.

    Thanks and kind regards




  • Profile Image

    Answered by guest_22854932937061 on November 16, 2012 at 04:23 AM

    Hi Mike

    Sorry, I did it wrong. Now its working again. I hope that now we don't receive empty forms.

    Cross the fingers ;-)

    Thanks and kind regards