The required fields are empty...Why can this happen ?

  • Profile Image
    Buonviando
    Asked on November 15, 2012 at 03:10 PM

    Hello

    We need your help. I don't understand why this can happen again and again if the fields are required.

    We receive empty forms back from the clients?

    And if we try to re-produce it....no chance...the fields are required.

    The client is slowly unsatisfied.

    Please help.

    Thank you and kind regards

    Sandra

  • Profile Image
    Mike_T
    Answered on November 15, 2012 at 04:14 PM

    Thank you for contactng us.

    The problem is most probably related to some conflicts between the form and scripts on your web page. To solve it, please try an iFrame embedding option. The iFrame does not conflict with anything on the page.

    Please feel free to contact us if you need any further assistance.

  • Profile Image
    guest_22854932937061
    Answered on November 16, 2012 at 04:07 AM

    Hi Mike

    That is not working for us. Do you have an other option? Today we had again an empty form with another IP-Adress.

    Could you help us with that.

    Thanks and kind regards

    Sandra

     

     

  • Profile Image
    guest_22854932937061
    Answered on November 16, 2012 at 04:23 AM

    Hi Mike

    Sorry, I did it wrong. Now its working again. I hope that now we don't receive empty forms.

    Cross the fingers ;-)

    Thanks and kind regards

    Sandra