How can we know the plan we need to purchase?

  • p00keegirl
    Asked on May 22, 2018 at 5:53 PM

    HI JOTFORM PEOPLE-- MY GROUP IS RUNNING A FUNDRAISER AND WE ARE CURRENTLY USING THE FREE VERSION OF JOTFORM FOR OUR EVENT(we don't quite know what we are doing and don't want to invest a whole lot into this before we have used it)--- WHAT WE ARE WONDERING IS WHAT WILL IT COST TO RUN MULTIPLE PAYMENTS AFTER THE THREE PAYPAL TRANSACTIONS?

  • Kevin Support Team Lead
    Replied on May 22, 2018 at 6:53 PM

    This will depend on the number of payments you will receive, all the plans have different payments limit, they can be checked on the billing section of your account: https://www.jotform.com/myaccount/billing 

    1527029547screenshot 01 Screenshot 10

    Note that you may upgrade and downgrade your account as you need, you will be either refunded with the unused time of your previous plan or charged the difference only. 

    These guides will help you with that: 

    https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-downgrade-back-to-free

    I hope this helps.