Not Getting Emails

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    crabanillo
    Asked on November 16, 2012 at 05:53 AM

    Hi,

     

    For some reason I can get any emails from my JotForm contact form on my inbox, but I can see them on here.

    I use Google Email for my email. What can I do?

     

    Thanks.

  • Profile Image
    crabanillo
    Answered on November 16, 2012 at 05:58 AM

    Since I Google Email, should I whitelist your IPs with my hosting provider or with Google?

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    idarktech
    Answered on November 16, 2012 at 07:09 AM

    @crabanillo,

    As far as I can see you do not have any email address on the form notification's recipient email address settings. Please check your form and add a recipient email address, here's how to find out. Finding out E-mail Address used for submission notifications

    Thanks!

  • Profile Image
    crabanillo
    Answered on November 16, 2012 at 07:21 AM

    Cheers, sorted!