What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't edit my forms...

    Asked by Printdevil on November 16, 2012 at 06:06 AM

    What's going on?

    I see you trialling a new website design but I'm not able to edit my forms in the new or the old style.

    I hope you can get this resolved as I need these to work promptly.

    I'm using Safari 6.0.2 on Mac OSX 10.7.5

     

    David Jenner

    david@davidjenner.co.uk

  • Profile Image
    JotForm Support

    Answered by idarktech on November 16, 2012 at 07:13 AM

    Hi David,

    Please try the following and let us know if this doesn't help.

    1. Logout from JotForm

    2. Clear your browser's cache

    3. Restart your browser

    4. Relogin to JotForm

    Do let us know if the problem still persist so we can further assist you. We'll be looking forward to your reply. Thanks!