problem with safari

Hello,

I identified a new problem.

Safari does not open jotform forms in my web site

https://www.lyonembellissement.com/nos-balades/programme-mai-2018/

When clicking on the blue wheel (link to jotform), I get the message below (screen shot).

I cleaned browser cache, I reseted the browser. No result.

Thank for your help.

Michel

I have checked your form and couldn't replicate the same issue on Safari and I can open your form. The problem can be about your device.

Can you send us your device informations? So, we can check and we can help you.

If you have any question, let us know.

Thank you.

I am on imac OS X 10.6.8

Perhaps, my device is too old to get the newest version of browser ?

Michel

1) You can try to open your form with another domain, such as:

- www.jotform.com/formID

- eu.jotform.com/formID 

2) Open your form using a different connection.

3) Try opening the form using a different internet browser.

Let us know how it goes.

To day, it runs well with chrome, without changing anything.

Thank you for your help.

Michel