-
admin_ptsAsked on May 24, 2018 at 11:57 AM
Hello,
I had to create a new account to try and submit a ticket. My other account is locked and when I tired to submit a ticket it was stuck on "Please wait" I tried Google Chrome and Internet Explorer.
Here is my issue:
User: steph_pts
My account is suspended because of the "PTS Machines" Form I created.
I didn't realize the password field was violating the Terms of Service.
I cannot go in and delete the form myself because the account is locked. Please delete the form and I will remember to not make this mistake again.
Thank you and I apologize for the trouble.
-
BJoannaReplied on May 24, 2018 at 1:24 PM
I deleted your "PTS Machines" form that was violating out Terms of use.
Your account steph_pts is now active.
-
RJiceReplied on May 24, 2018 at 2:08 PM
Hello,
I have the same issue with my account (even being stuck on "Please Wait"), although I am not sure what I did wrong to the form.
Can you please re-open access?
user: accounting@rubyjewel.com
Thank you
-
roneetReplied on May 24, 2018 at 3:10 PM
Hi Rjice,
Your account has already been activated.Please check
Thank you !