Unable to find a dropdown menu on my form while editing it

  • NursingCNH
    Asked on May 24, 2018 at 12:22 PM

    On my edit link https://www.jotform.com/edit/4029870982127561558 the field Are you sure CAP requirements are complete/final disappeared from the edit link? Why

    15271788135 24 2018 12 19 50 PM Screenshot 10

    This email below received indicates I clicked Yes on it prior

    15271789375 24 2018 12 17 35 PM Screenshot 21

  • luisvcsilva
    Replied on May 24, 2018 at 2:04 PM

    I checked your form and I was able to view the field "Are you sure CAP requirements are complete/final" while editing the form as well as when I was filling it.


    The field is visible while I'm filling the form:

    1527184872ok Screenshot 10


    As well as when I'm editing it:

    1527184934okEdit Screenshot 21


    I noticed that your form is quite extensive, so I suggest you to use the shortcut CTRL+F on your browser in order to look for a specific field in your form.


    Contact us if you need further assistance,

    Thanks.

  • NursingCNH
    Replied on May 24, 2018 at 2:56 PM

    I cannot see it. I cleared cache and was able to see it and then later on can't see it again. It is not a matter of scrolling as the issue.

    It seems very inconsistent

  • aubreybourke
    Replied on May 24, 2018 at 4:36 PM

    I could see it in the builder. For example:

    1527193334dtvpk Screenshot 10


    And when I visited the edit link:

    https://www.jotform.com/edit/4029870982127561558

    It was also visible. For example:

    15271931856qh1w Screenshot 21


    If its not showing it could be your conditions aren't true

    15271939816dhqe Screenshot 32

    Note that when doing greater than or less than it is very strict. For example if i wanted a range from one to ten. I would have to say greater than 0 and less than 11. 

    Please check your conditions are accurate.