We were wondering if you could allow us access and create a new user for this?

  • candra bunn
    Asked on May 24, 2018 at 5:44 PM

    Hi there, 

    I work for summer orthodontics. Our old administrator left the company, and she didn't share the login information. We were wondering if you could allow us access and create a new user for this? 

  • John_Benson
    Replied on May 24, 2018 at 7:36 PM

    Hi,

    Please provide the form link or the website where the form is embedded so we can check it. You can also provide the account username or the email address registered to the account.

    We'll wait for your reply. Thank you.

  • candra bunn
    Replied on May 25, 2018 at 4:43 PM
    info7546 was the previous user name. That is all I have. hope that helps.
    Candra B.
    310.545.0770
    [cid:a06ccd21-edc9-4a74-bdf5-71ff30fa26bd]
    ________________________________
    ...
  • Kevin Support Team Lead
    Replied on May 25, 2018 at 5:09 PM

    The account you're looking for is under the email address i**o@s******r******tics.com. If you recognize the email address, please request a password  reset email following this guide: https://www.jotform.com/help/489-How-to-reset-the-password 

    Thanks.