Unauthoized API access error on my payment form

  • expandisbu
    Asked on May 24, 2018 at 7:47 PM

    Hello.

    I have sent a message earlier.

    this is urgent and I need help with the payment gateway on eway.

    It seems that jotform is not reading the client encryption.

    If someone can please urgently look at this as this is affecting my business.


    I have a number of pages that uses this, and none of them are working all with the same error.


    Jotform Thread 1482519 Screenshot
    Page URL: https://www.travelcation.com.au/payment
  • Kiran Support Team Lead
    Replied on May 24, 2018 at 11:10 PM

    The issue has already been addressed on your previous thread https://www.jotform.com/answers/1482503-. So, we are marking this thread as answered. We request you to follow-up on the other thread if you have any questions in this regard. 

    Please be noted that it is not required to open multiple threads for the same issue. We will be addressing all the questions in the order they come in and as assigned. 

    Thank you!