What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form Edits not Saving

    Asked by ResAdmin on February 24, 2011 at 05:46 AM



    The last couple of days I have noticed that when I try to add fields to a form my changes are not saved. The 'disk' icon says it is saving, but never stops spinning. Not sure if that is very clear. It looks like it is trying to save, but is unable to save my changes. I do not recieve any error messages.

  • Profile Image
    JotForm Support

    Answered by liyam on February 24, 2011 at 06:37 AM

    Our developers will look into this problem and get back to you.

  • Profile Image

    Answered by ResAdmin on February 26, 2011 at 06:52 AM

    I am only experiencing this problem while using Firefox (3.6.13) on a Mac. I am able to edit and save the form when using Safari. Have not tried any other browers.

  • Profile Image
    JotForm Support

    Answered by liyam on February 26, 2011 at 01:39 PM

    Thank you for this additional information.  We are now working on a fix for this problem