None of the notifications go through to our email address.

None of our emails go through to our email address customerservice@technicalchemical.com on either of our TCC sign up forms. It says we've received 50 submissions for one, 9 for the other but the person responsible for that email says he's never received an email from JotForm.

Our mail logs shows that notifications have been sent: 

Please check the spam folder, if they are found there, make sure to mark them as NOT SPAM. In addition to this, you may add our domain names and sending IP addresses to your white-list: https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains