What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form isn't refreshing!

    Asked by oncommand on November 16, 2012 at 07:16 PM

    i'm having serious jotform glitches! i've made extensive changes to the Enroll form on oncommanddogs.com. the form has changed on the jotform end, but i'm not seeing changes on the website/user end. so when a user fills out the form--the notification email gets really confused! HELP!

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    JotForm Support

    Answered by NeilVicente on November 16, 2012 at 07:21 PM


    Try using these embed codes for your form instead:

    <script src="//www.jotform.com/jsform/20055321297" type="text/javascript"></script>

    After updating, refresh your website, then check if the changes are reflected on the form.

    Do let us know if the problem still persists.