What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    it says I've been upgraded to jotform professional monthly and I didn't sign off on this.

    Asked by guest_23208087978061 on November 16, 2012 at 10:20 PM

    I would like to cancel this service and not be charged for the professional when I was on a basic plan.

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    JotForm Support

    Answered by EduardoMendez on November 16, 2012 at 11:32 PM

    Hi there, 

    We'll be glad to assist you as always!

    Can you please share with us your user name?