it says I've been upgraded to jotform professional monthly and I didn't sign off on this.

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    Asked on November 16, 2012 at 10:20 PM

    I would like to cancel this service and not be charged for the professional when I was on a basic plan.

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    Answered on November 16, 2012 at 11:32 PM

    Hi there, 

    We'll be glad to assist you as always!

    Can you please share with us your user name?