What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    remove shipping from paypal

    Asked by studioSteiner on November 16, 2012 at 11:25 PM

    I'd like to be able to manipulate the paypal options a little more. I want to give my customers free shipping until Jan. 1st then after that give them various shipping options to choose from for their budget.

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    JotForm Support

    Answered by EduardoMendez on November 17, 2012 at 12:04 AM

    Hi there,

    Are you using Paypal Pro or just regular paypal?

    Here is a link to Paypal that explains some of the features found on the upgraded versions.

    however, if you are using regular Paypal, you can add shipping costs as an item.  You can add a Free Text HTML field with a note explaining your Special offer. Once the offer is up, you can force the choice of a shipping "item" such as in this sample.

    Please let us know if you need further assistance!

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    JotForm Support

    Answered by NeilVicente on February 12, 2014 at 07:20 AM

    We have just released the shipping option for Paypal integrated forms.

    You may now specify a cost for shipping each item, or set a weight value for each item to have the shipping cost calculated using the profile-based method you have set up under your Paypal account.

    Flat Shipping Cost:

    Product Weight Value:


    Please do try it out then let us know how it goes. Your feedback is much appreciated.