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Bilyana RusevaAsked on May 25, 2018 at 6:12 PM
Hello,
Is your company in process of certification to EU-US Privacy Shield. I cannot seem to find you on their site as certified. Do you intend to join it?
Second question: Where are the servers in whick the data of EU companies (Bulgaria to be more specific) is stored and processed.I would be immensely grateful to be answered.
Thank you so much.
Bilyana Ruseva
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Alexis_PReplied on May 25, 2018 at 6:50 PM
Hello Bilyana,
-For EU users, JotForm is GDPR compliant. More information about it you can find here: https://www.jotform.com/gdpr/
-We offer data processing addendums (DPA) for our customers that operate in the EU. If you would like to sign in the DPA, feel free to send your request: https://www.jotform.com/gdpr/dpa/Also, with the invalidation of the "Safe Harbor" framework, we had quickly implemented https://www.jotform.com/eu-safe-forms/ to move the data from the US servers to EU servers for our customers in EU. Please visit the following link for more information: http://www.jotform.com/blog/178-EU-Safe-Forms-Our-Solution-to-the-EU-Safe-Harbor-Invalidation
Hope this will help you.