Is JotForm certified to EU - US Privacy Shiled?

  • Bilyana Ruseva
    Asked on May 25, 2018 at 6:12 PM

    Hello, 

    Is your company in process of certification to EU-US Privacy Shield. I cannot seem to find you on their site as certified. Do you intend to join it?

    Second question: Where are the servers in whick the data of EU companies (Bulgaria to be more specific) is stored and processed.

    I would be immensely grateful to be answered.

    Thank you so much.

    Bilyana Ruseva


  • Alexis_P
    Replied on May 25, 2018 at 6:50 PM

    Hello Bilyana, 

    -For  EU users, JotForm is GDPR compliant. More information about it you can find here: https://www.jotform.com/gdpr/
    -We offer data processing addendums (DPA) for our customers that operate in the EU. If you would like to sign in the DPA, feel free to send your request: https://www.jotform.com/gdpr/dpa/


    Also, with the invalidation of the "Safe Harbor" framework, we had quickly implemented https://www.jotform.com/eu-safe-forms/ to move the data from the US servers to EU servers for our customers in EU. Please visit the following link for more information: http://www.jotform.com/blog/178-EU-Safe-Forms-Our-Solution-to-the-EU-Safe-Harbor-Invalidation


    Hope this will help you.