I had sent to me in last three days a email that explains how to downlo

I had sent to me in last three days a email that explains how to download a program to scan barcodes on back of computer so as to scan to find out who makers were and how to scan back of computer for name and make but I can't find it anywhere can you hellp

Hi Stephen, unfortunately we can't help you find an email in your personal email inbox since we don't have any access to it. 

Feel free to contact us,
Thanks.